Frequently Asked Questions
Pelvic Care FAQ's
Getting Started
At Pelvic Care, we use advanced, non-invasive pelvic floor technology designed to strengthen and re-educate the deep muscles of your pelvic floor — the muscles responsible for bladder control, bowel support, core stability, and sexual wellness.
The Pelvic Care Chair uses focused electromagnetic stimulation to create thousands of powerful pelvic floor contractions in a single session — far more than most people can achieve with Kegels alone.
The best part? You remain fully clothed, there’s no downtime and no surgery involved.
Many clients come to us because they:
- Leak when laughing, sneezing, coughing, or exercising
- Struggle with urgency or frequent bathroom trips
- Feel weaker after childbirth
- Experience pelvic discomfort or prolapse symptoms
- Want to improve intimacy and confidence
- Need support after prostate surgery
Our goal is simple: helping you move with confidence again.
Yes — and honestly, we believe this is one of the most important parts of your journey.
Pelvic floor symptoms can have different causes, so we begin with a consultation and screening to better understand:
- Your symptoms
- Your medical history
- Your goals
- Whether pelvic chair therapy is suitable for you
This allows us to create a personalised treatment plan instead of using a “one-size-fits-all” approach.
Yes — many of our branches offer a complimentary first session so you can experience the treatment for yourself before committing to a programme.
Because each branch operates independently, availability or complimentary first sessions may differ slightly depending on location. Contact your nearest branch to find out if introductory offers are currently available.
Conditions We Support
Pelvic floor dysfunction affects far more people than most realise — and it’s not “just part of getting older” or “normal after babies.”
At Pelvic Care, clients commonly visit us for support with:
- Urinary leakage or bladder urgency
- Stress incontinence
- Overactive bladder symptoms
- Pelvic organ prolapse symptoms
- Postpartum pelvic weakness
- Core weakness
- Menopause-related pelvic changes
- Constipation and bowel dysfunction
- Pelvic and lower back discomfort
- Recovery after prostate surgery
- Sexual wellness concerns in both men and women
- Reduced sensation or discomfort during intimacy
Every body is different, which is why treatment plans are tailored to your symptoms and goals.
Absolutely — postpartum recovery is one of the most common reasons women visit us.
Pregnancy and childbirth place enormous strain on the pelvic floor, whether you had:
- A vaginal birth
- A C-section
- Tearing
- Forceps delivery
- Multiple pregnancies
Many moms experience:
- Leaks when sneezing or jumping
- A heavy sensation
- Weak core muscles
- Pain or discomfort
- Reduced confidence during exercise or intimacy
You do not have to “just live with it.” Our treatments are designed to help restore pelvic strength and support recovery safely and comfortably.
Yes — pelvic floor dysfunction affects men too.
Many male clients come to us for:
- Bladder urgency or leakage
- Post-prostate surgery recovery
- Pelvic weakness
- Erectile dysfunction support
- Core stability and pelvic health
Pelvic health is not just a women’s issue — and there’s absolutely no shame in getting support.
In selected cases, yes.
Some children struggle with bladder or bowel control issues, and pelvic floor dysfunction may play a role. We assess each case individually to determine whether treatment is appropriate and safe.
Booking & Appointments
Making a booking is simple. You can contact us via:
- Phone
- Online booking (available at selected branches)
Visit our Contact Page to find your nearest branch and booking details.
We always aim to accommodate clients as quickly as possible. Appointment availability depends on your branch and current demand.
If you’re struggling with symptoms, we encourage you not to wait too long before reaching out.
No — all sessions are by appointment only.
This allows us to give each client dedicated time, privacy, and personalised care.
Yes. We understand that life happens.
We kindly ask for at least 24 hours’ notice where possible when rescheduling or cancelling an appointment.
Pricing & Packages
Pricing may vary slightly between branches and treatment plans.
Most branches have a price structure of R500.00 per session while some offer discounts when taking a full package of six session. Some branches are operated by qualified physiotherapists, biokineticists or doctors and have different price structures as they offer additional therapeutic services.
Your practitioner will explain all pricing clearly before treatment begins.
Yes — and most clients achieve the best results with a structured programme.
A common starting recommendation is:
- One session per week
- For approximately 6 weeks
Your treatment plan may vary depending on:
- Severity of symptoms
- Your goals
- Your response to treatment
Yes — some branches run introductory specials or seasonal promotions.
Please contact your nearest branch to hear about current offers.
Medical Aid & Payment
Medical aid generally does not cover the treatments.
We recommend checking directly with your provider regarding coverage.
Most branches accept:
- Card payments
- EFT
- Cash
Payment options may vary slightly by branch.
Treatment Safety & Suitability
Yes — the treatment is non-invasive and generally very well tolerated.
Before starting, we complete a screening questionnaire to ensure the treatment is safe and appropriate for you.
This depends on the type of IUD.
Hormonal IUDs (Mirena and similar IUD’s) are perfectly safe and suitable, but copper IUDs are contraindicated with this treatment.
Most clients experience little to no side effects.
Some people describe:
- Mild muscle fatigue
- A tingling sensation
This is completely normal and usually temporary.
Pelvic chair therapy may not be suitable if you have:
- A pacemaker or neurostimulators
- Hip implants
- Pregnancy
- Certain heart conditions
- Medication pumps
- Active malignancies
- Genital jewellery
A full safety screening is done before treatment begins.
No referral is needed.
However, if you have medical reports or specialist feedback, you’re welcome to bring them along.
What to Expect
You’ll sit comfortably — fully clothed — on the Pelvic Care Chair while the treatment stimulates deep pelvic floor contractions.
Many clients describe the sensation as:
- A deep pelvic floor “lift”
- Gentle contractions
- Similar to doing Kegels… except you don’t have to do the work
There are:
- No invasive procedures
- No needles
- No recovery time
You can return to your normal day immediately afterwards.
Sessions usually last around 30 minutes depending on your treatment plan.
This varies from person to person.
Most clients find that a 6-session programme is enough to get you back to your best self, but your practitioner will guide you based on your symptoms and progress. In severe cases of prolapse or after prostate surgery clients may need additional sessions.
Some clients notice improvements after just 2–3 sessions, especially with urgency and leakage symptoms.
For best and longer-lasting results, completing your recommended treatment plan is important.
Symptoms & Outcomes
Yes — this is one of the most common reasons clients seek treatment.
Strengthening the pelvic floor may improve:
- Bladder control
- Stress incontinence
- Urgency
- Frequency
Our clients regain confidence to exercise, laugh, travel, and socialise again without constantly worrying about bathrooms.
In some cases, yes.
Pelvic floor dysfunction can contribute to bowel coordination issues. Improving muscle function may support better bowel control and coordination.
Pelvic chair therapy may help support the pelvic muscles in mild to moderate prolapse cases and assist with symptom management.
However, it does not replace specialist medical treatment when required.
Pelvic floor function plays an important role in sexual wellness for both women and men.
Depending on the underlying cause, treatment may help improve:
- Muscle strength
- Blood flow
- Sensation
- Pelvic awareness
- Pelvic tension and coordination
A proper assessment is important to determine suitability.
General Questions
No special preparation is needed.
We simply recommend:
- Wearing comfortable clothing
- Avoiding metal accessories near the pelvic area
Your practitioner will guide you through everything on arrival.
Comfortable everyday clothing is perfect.
You remain fully clothed throughout treatment.
Pelvic Care has branches across South Africa, including the Western Cape, Gauteng, KwaZulu-Natal, Limpopo, Free State, Eastern Cape, and more.
Visit Pelvic Care Locations to find your nearest branch.
Contact & Support
That’s exactly why we’re here.
Many people silently live with pelvic floor symptoms for years because they feel embarrassed, unsure, or think it’s “normal.”
You don’t need to figure it out alone.
Reach out to us, tell us what you’re experiencing, and we’ll guide you honestly on whether pelvic chair therapy may be suitable for you.
You can contact us via:
- Phone
- Online enquiry
Pelvic Care has branches across South Africa, including the Western Cape, Gauteng, KwaZulu-Natal, Limpopo, Free State, Eastern Cape, and more.
Visit Pelvic Care Locations to find your nearest branch.